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Privacy Policy

This privacy policy sets out how MyEyeScan Limited uses and protects any information that you give when you use this website.

MyEyeScan Limited is committed to protecting the privacy of your personal information and handling it in accordance with the Privacy Act.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

MyEyeScan Limited may change this policy from time to time by updating this page.  You should check this page from time to time to ensure that you are happy with any changes.  This policy is effective from 01.03.2018.

WHAT WE COLLECT

The information we collect from you when you visit our website depends on the tasks you complete online.  You may be browsing this website, applying for a product or service online, completing a survey, making an inquiry or sending us an email:

When you browse this website the information we collect does not identify you and we do not combine it with any information in a manner that could identify you.  The information that we use is for statistical and maintenance purposes to evaluate the performance of our website.  The information we collect includes: aggregate information on what pages consumers access or visit (including the date, time and duration of their visit); the domain name of visitors to our web page; information volunteered by the visitors such as survey information and/or site registrations.

When you are completing our online application forms for products, services or surveys we need to collect personal information from you in order to complete your application, or to identify you if you are paying for products or services online.  Because of the nature of the service we provide, it may be that we ask you to provide us with information that is of a sensitive nature.  Your decision to proceed with the services will constitute your agreement to provide and allow us to use such sensitive information.  We may collect the following information from you when you register on our site or fill out a form:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • Clinical data submitted by yourself
  • Ocular scan image files submitted by yourself

To send an email to us or to make an enquiry online, you will need to complete an email form available on this website. This form may ask you for your email address or an alternative contact number.  Any information requested in respect of the online enquiry form is used only for the purpose related to the request, such as to answer your query.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may use the information to improve our eye scan reporting process and ensure you our service meets your needs.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting to the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, text or phone.
  • We may use the information to customize the website according to your interests.
  • We will never sell your information.
  • We will not share your personal data with third parties outside of MyEyeScan Limited, including clients (employers) without your prior consent.
  • After opt-in you will always be able to opt out and/or amend your email settings.

SECURITY

We are committed to ensuring that appropriate security measures are in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.  In so doing, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your personal information from misuse, loss, and unauthorised access, modification or disclosure.  Additionally, we take reasonable steps to destroy or permanently de-identify personal information when we no longer need it.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used.  This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.  We only use this information for statistical analysis purposes and then the data is removed from the system.  We may use cookies to gather anonymous information in order to display personalized advertisements in your future navigation on other websites.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.  You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to enable you to visit other websites of interest easily.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

YOUR CONSENT

By using our site, you consent to our privacy policy.

CHANGES TO OUR PRIVACY POLICY

If we change our privacy policy, we will post changes on this page.

CONTROLLING YOUR PERSONAL INFORMATION

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at contact@myeyescan.com.  We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.  We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.  If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address.  We will promptly correct any information found to be incorrect.

If you have any questions about our privacy policy you may contact us at contact@myeyescan.com.

 


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